Simply Sports Limited - Terms and Conditions.

0. DEFINITIONS
Seller means Simply Sports Limited, located at 60, Station Road East, Oxted, Surrey, RH8 0PG, UK, and the company's web site http://www.simplysports.co.uk. Customer means the person or company to whom this document is addressed.
International Customer shall mean Customer from outside the UK.

1. GENERAL
These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Simply Sports Limited, to the buyer hereafter referred as the Customer.

2. PRICE
All prices are quoted in pound sterling and are inclusive of VAT
VAT only applicable to members of the EEC.
Prices included postage and packing within the UK except where otherwise indicated, for Europe and World Wide contact Simply Sports by e-mail to discuss suitable arrangements

3. PAYMENT
Payments must be made in pound sterling only, unless otherwise specified, and by one of the following payment methods (except International Customers see clause 11 ):
Major credit cards as listed: Visa, Delta, MasterCard, Switch, Diners, American Express, Goldfish, JCB. Cheques and Postal Orders made payable to Simply Sports Ltd, Bank transfers to Our bankers, details available on request.

4. PASSING OF PROPERTY
Simply Sports Limited shall retain the property of the goods until full payment has been made by the customer and has been received by Simply Sports Limited 

5. PASSING OF RISK
The risk in the goods shall pass to the Customer on delivery, as defined in clause 6.3 below.

6. DELIVERY
6.1 Delivery date:
Any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfil all orders within 14 days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the manufacturer. Simply Sports Limited cannot be held responsible for delays in the delivery caused by the manufacturer, or any other third party. If we are unable to arrange delivery within 14 days, the consumer will be given the opportunity to cancel the order. Simply Sports Ltd will always liaise with the customer to arrange a mutually convenient delivery time for bulky items.
6.2 Shipping
All products are sent through Royal Mail. Unless otherwise specified, all products are shipped "recorded delivery" and must be signed for. The Customer must request any other delivery method at the time of the order, and goods will be shipped under Customer's responsibility as defined in clause 6.3.
6.3 Passing of risk
When goods are delivered through Royal Mail, the Customer bears the risk, once the goods have been signed for.
For other delivery method, the Customer bears the risk once the goods have left the Simply Sports Limited premises.

7. ACCEPTANCE
The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 10 days after their receipt the Customer shall have notified the seller that the goods are rejected. If no such action has been taken, Simply Sports Limited consider the products being as described, of satisfactory quality and fit for their purposes. This does not affect your statutory rights as a consumer.

8. RETURN PROCEDURE
8.1 If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below. Simply Sports Limited will not accept any returned goods should the return not follow the aforementioned return procedure.
8.2 The Customer must contact Simply Sports Limited Customer services on 01883 713835, and obtain a Returns Authorisation Number (RAN). This number shall be clearly quoted on the returned package, and the package must be returned within 7 working days of obtaining the RAN to the following address:
Simply Sports Limited, located at, 60 Station Road East, Oxted, Surrey, RH8 0PG, UK.
8.3 In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Simply Sports Limited before the refund or replacement can be issued.
8.4 In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage) only. Goods must be returned to Simply Sports Limited before the partial refund can be issued.

9. CANCELLATIONS
9.1 Cancellations are only accepted if the Customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined in clause 8 (8.2 and 8.4) above will apply. If the
procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.
9.2 Cancellations can be made with Simply Sports Limited sales line on 01883 713835. Customers will be provided with a Cancellation Reference number (CRN) for them to keep for future reference.

10. INTERNATIONAL CUSTOMER
Customers from outside the UK can only pay by International credit card or bank transfer and must pay in pound sterling unless otherwise specified. All other terms and conditions apply.

11, COMPLAINTS.

All complaints will be dealt with within 5 working days and should be addressed to the Chairman, David Pointer, at david@simplysports.co.uk who will personally handle the complaint.

12. PRIVACY POLICY.

Information is collected lawfully and in accordance with the Data Protection Act 1998 through the ordering/registration process or through e-mail enquiries. This is used to maintain customer relations and advise customers of news that may be of interest to them. Recipients of our monthly ezine can on each occasion request via an e-mail link that their listing should be deleted. We further undertake not to disclose these details to any third party without the express and specific consent of the customer. The chairman, David Pointer, is responsible for all matters concerning privacy and can be contacted at David@simplysports.co.uk or in writing to the company’s head office at 60, Station Road East, Oxted, Surrey, RH8 0PG.

13. LAW
These terms and conditions are governed and shall be interpreted in accordance with English law.

14. We do not send bulk marketing emails to personal email addresses (‘spam’)

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